FREQUENTLY ASKED QUESTIONS

What people ask me

How can I book?
Yay! First things first is just email sarah@sarahbonddesign.co.uk or via my contact page. Once I’ve received your enquiry I will respond within 24 hours (work days!).
When can you start my project?
When booking a project I will require 50% deposit is required upon booking for all projects over £150. Project fees under £150 are due in full. This is to secure your place and also covers the initial design stages. The remaining balance is due prior to any artwork being released. If your project totals more than £1000 I am more than happy to sort out a payment plan.
What Design services do you provide?
I design everything from bespoke logos to ecommerce website design. Please contact me to discuss your project and design requirements.
I have a really tight deadline can you fit me in?
This really depends on how busy I am at that particular time, there is no harm in contacting me to find out if I can fit you in! Depending on the job you need me to do may require an additional charge.
How much do you charge?
I offer fixed fee service meaning you will always know upfront of the final cost. Any additional costs that may occur will be discussed with you if they arise. Each business is completely unique so it depends entirely on your needs and the project.
How will I receive my finished design?
For branding projects
Once I have received the final payment, I will supply all electronic files to an email address of your choice – I can also share this via Dropbox or Google Drive if you have these set up. For print jobs, you will also receive high resolution PDFs, which can be taken to a printer of your choice.
For logo files, I supply a 'logo pack' which will consist of: EPS, PNG, JPG, SVG files in both CMYK (Print) and RGB (web) formats.
 
For website projects
As I only produce design only files, the finished file can be handed over as a .fig file or shared using a link – this can then be shared with your chosen website developer. If we have had a discussion over a squarespace or similar website platform then after the website has been produced then you will receive a invitation link to the CMS for you to take over
Who owns the copyright for the designs you produce?
Copyright for all work carried out by Sarah Bond Design transfers to the client as soon as the balance has been settled in full. I do, however, reserve the right to use any work for promotional purposes, including any unused concept work that wasn't used in the initial design phase
What type of payment do you take?
I prefer BACs transfer but I accept payment in the form of cash and cheques
How many designs will I receive
This depends on your project. I will usually supply you with at least three designs to choose from with development of your chosen design. In all projects I include 2 rounds of amends, thereafter I will charge my hourly rate of £45.

For website designs – 2 concepts homepage designs (minimum) will be created for you to choose from – these are not set in stone and can be adjusted during amends phase (two rounds of amends included in price) once the homepage stage has been completed, I move on to creating all components, pages and elements that follow on from the homepage style
How many rounds of amends do I get?
I include two rounds of amends on any project. Thereafter I will charge my usual hourly rate of £45 per amends round.

Who do you typically work with?
I work with startups, small businesses, and established companies across a variety of industries. Whether you’re launching a new product, refreshing your brand, or redesigning your website, I can support your project.
How long does a typical project take?
Project timelines vary depending on the scope and complexity. A typical website design project can take anywhere from 3–8 weeks, but this will be discussed and planned at the start of the project.
Do you offer branding as well as website design?
Yes. I can help create or refine your brand identity, including logos, typography, colour palettes, and visual guidelines to ensure consistency across digital platforms.
Do you offer ongoing support after the project is complete?
Yes. I can provide ongoing design support, updates, and improvements to ensure your digital products continue to evolve as your business grows.
How do I start a project with you?
Getting started is simple. Just reach out through the contact form with a brief overview of your project, goals, and timeline. I’ll review the details and arrange a short call to discuss how we can work together.
Can you redesign my existing website or brand?
Yes. If your current website or branding feels outdated or isn’t performing well, I can help refresh the design, improve usability, and create a stronger, more modern digital presence.
What do you need from me to begin?
To get started, I’ll usually need an overview of your business, project goals, any existing brand assets, and examples of websites or styles you like. This helps ensure the design aligns with your vision.

Work with me

Talk to me about your next project

©Sarahbonddesign 2026  Digital Website designer
PRIVACY POLICY  |  TERMS AND CONDITIONS

View